What Is Private Health Insurance in Türkiye?
A personal health policy meeting the cost of treatment after illness or accident during the policy period, within the general and special conditions and up to the sums written in the policy.
Private health insurance (Bireysel Sağlık Sigortası) meets the cost of treatment after illness or accidental injury during the policy period, up to the sums written in the policy. Its scope is built independently of Turkish social security, and how much is actually met follows from the general conditions together with the plan named in the policy.
What the Cover Is Built On
Two instruments frame the product. The first is the Health Insurance General Conditions (Sağlık Sigortası Genel Şartları), whose opening article provides that the insurance meets the expenses necessary for treatment, together with any daily benefit, where the insured falls ill or is injured in an accident during the policy period, within the general and any special conditions and up to the sums written in the policy. The second is the Private Health Insurance Regulation, which governs how the product is written and renewed.
The Regulation was amended by an instrument published in the Official Gazette on 20 October 2025 and in force since 1 January 2026, reshaping the lifetime renewal guarantee, waiting periods and portability between insurers. This article follows that framework. The same amendment clarified the Regulation's scope, placing travel health insurance and sickness insurance outside it.
Two technical details in the general conditions are often missed. The geographical scope of the cover is stated in the policy, so whether the cover runs abroad is read from the policy itself. And unless otherwise agreed, the insurance begins at 12.00 Turkish time on the inception date written in the policy and ends at the same hour on the expiry date. That hour matters when a procedure is planned on a renewal day.
RYL Sigorta Aracılık Hizmetleri is an insurance agency. We prepare quotations from the insurers we act for; the policy is issued and any indemnity is paid by the insurance company.
Benefits Are Defined by the Plan, Not by Legislation
Headings such as inpatient treatment, outpatient treatment, maternity or dental are not statutory categories. The general conditions draw only the outer frame; the plan does the real work. Under the Regulation, a person is insured under a defined plan held by the insurer, and the plan must show the scope of cover, the benefit limits and either the insurer's payment percentage or the insured's share of costs. The plan scope must be written plainly on the policy.
That changes where you look when comparing quotations. Two policies may carry the same name; what decides the outcome is how the plan describes the scope, where the limits sit and what payment percentage applies. When two policies produce different results for the same procedure at the same hospital, the difference comes from there.
The Regulation also adds a pricing transparency rule: the insurer must notify the insured of every premium campaign and discount applied, and write the discount amount or rate plainly on the policy. That, too, is a line to read on the document.
- Scope of cover: which categories of expense are met
- Benefit limits: caps per item and, where applicable, an annual ceiling
- The insurer's payment percentage or the insured's share of costs
- The plan scope stated plainly on the policy
- The conditions and special situations subject to a waiting period, named clearly in the contract
- Any campaign or discount applied, written on the policy with its amount or rate
What the Lifetime Renewal Guarantee Is and How It Is Earned
The Regulation defines the lifetime renewal guarantee as an undertaking to renew the private health insurance contract for life under the same plan. The phrase under the same plan also draws its boundary: the guarantee does not open every plan to the insured in every circumstance; it secures the continuation of the plan under which it was earned.
An insurer must offer contracts carrying the guarantee to anyone who has not yet turned 60 and wants private health insurance or a complementary or supplementary product. The policyholder then chooses between a contract with or without it. The guarantee's minimum content is set by the Regulation and its conditions may only be varied in the insured's favour.
How the guarantee is earned must be stated clearly in the first contract and may not later be varied against the insured. The insurer must grant the guarantee to anyone meeting the assessment conditions it has set out, and those conditions are themselves capped: nothing harsher than the following may be imposed.
Nothing binds the insurer's hand when the first contract is written. It may apply a medical loading, a limit or an insured's share to existing or high-risk conditions under rules set in the special conditions, or exclude them from cover. What it may not do is refuse the guarantee to an insured who meets the conditions it published. The list of those who have earned the guarantee is kept by the Insurance Information and Monitoring Centre, and the insurer must report the information within five business days of writing the contract that carries it.
- Being insured continuously under the same plan for three years, disregarding gaps of up to one month between renewal dates
- Total claims paid over those three years for illnesses and conditions arising in that period staying below 80% of total premiums received
- No assessment condition harsher than those two being written into the contract
- Once the guarantee is earned, every renewed policy or certificate of participation stating plainly that it exists
What the Insurer May No Longer Do Once the Guarantee Is Earned
The real value of the guarantee lies in the prohibitions that follow it. For illnesses and conditions arising after the guarantee is earned, the Regulation binds the insurer at three points. Together these stop an insured being penalised for their own claims history.
There is also an area the prohibitions do not reach, and it should be said plainly: these three rules do not freeze the insurer's general tariff. The Regulation separately provides that, in good faith, the insurer shall update benefit limits as current conditions require when renewing policies carrying the guarantee, and states that increases in benefit limits are not treated as a change of plan.
The insurer must also inform the policyholder of the expiry date and of renewal at least fifteen days before the contract ends, and must tell both policyholder and insured, in writing or through a durable medium, whether the contract has been renewed.
| Action | Once the guarantee is earned |
|---|---|
| Narrowing cover because of an illness arising later | Not permitted |
| Reducing the benefit limit because of an illness arising later | Not permitted |
| Increasing the insured's share of costs because of an illness arising later | Not permitted |
| Changing technical bases or special conditions against the insured | Not permitted |
| Applying a medical loading for an illness arising later | Not permitted |
| Applying a loading tied to the claims-to-premium ratio | Not permitted |
| Updating benefit limits at renewal to reflect current conditions | Provided for by the Regulation; an increase is not a change of plan |
| Informing the policyholder about expiry and renewal | Required at least fifteen days in advance |
What Happens to My Rights If I Switch Insurer?
Since 1 January 2026 portability has its own article in the Regulation. The insured may ask for their accrued rights and obligations to move to another insurer and for the contract to continue there. The transfer takes place within the receiving insurer's conditions and subject to its acceptance, and those conditions are set out in the information document and the special conditions.
The flow of information has been centralised. Data needed for a transfer is obtained from the Insurance Information and Monitoring Centre and may not be shared directly between insurers. The current insurer must send the relevant data to the Centre within five business days of receiving the request, and no information or document beyond what the regulator specifies may be demanded from the insured.
The guarantee travels too. Where an insured who earned the guarantee on the minimum conditions is accepted by a new insurer, the guarantee continues there, and unless the insured asks for a lower or narrower plan, the new insurer may not narrow the scope of cover, reduce the benefit limit or increase the insured's share of costs. If the move is to a higher or wider plan, the receiving insurer reassesses the guarantee.
A separate rule covers people leaving a group scheme. Those who leave holding the guarantee may, if they apply within the period set in the special conditions, continue under one of the insurer's individual tariffs carrying the same plan or, failing that, the closest available plan, and the guarantee continues. Rights attached to the guarantee inside a group contract take effect once the person leaves the group.
Disclosure Duties and What Falls Outside Cover
How the contract is formed also determines who carries the disclosure risk. Under the Regulation, the insurer is expected to write the contract on information obtained, within the applicable legislation, from those treating the insured, from the Centre and from public bodies. Only where legal or technical obstacles prevent access to that information is the contract written on the statements of the policyholder, the insured and any representative.
That distinction has a concrete consequence. The insurer may call for a medical opinion to establish the state of health; where the contract is formed on information obtained through the Centre the insurer bears that cost, and where it is formed on statements the policyholder or insured bears it unless otherwise agreed. The position must be stated plainly in the information document.
If a statement turns out to be untrue or incomplete, the Health Insurance General Conditions apply. Where the policyholder or insured acted deliberately, the insurer may withdraw from the contract within one month of learning of it and does not pay the claim. Absent intent, the insurer may within the same period either terminate the contract or keep it in force against an additional premium. Where circumstances stated in the proposal change after the contract is made, the insurer must be notified within eight days.
The general conditions also list what falls outside cover. Some exclusions are absolute; others apply only in the absence of agreement to the contrary, which means they can be brought back in by special conditions.
- War or warlike operations, revolution, rebellion, insurrection and the civil disturbance arising from them
- Committing or attempting to commit a crime
- Deliberately exposing oneself to serious danger, except when rescuing persons or property in peril
- Use of narcotics such as cannabis resin and heroin
- Nuclear risks, the use of nuclear, biological or chemical weapons, and attacks or sabotage releasing such substances
- Illness or injury arising from an attempted suicide
- Any further exclusions set out in the policy's special conditions
- In the absence of agreement to the contrary: earthquake, flood, volcanic eruption and landslide
An Agency View: Deadlines and Pre-Purchase Checks
Two misplaced expectations dominate at the agency desk. The first is that the guarantee freezes the premium; in fact the prohibitions concern loadings and restrictions tied to the insured's own health history, not the insurer's tariff. The second is that the guarantee follows the insured onto any plan; in fact it is defined by reference to the same plan, and a move to a higher or wider plan triggers a reassessment.
What we do as RYL Sigorta Aracılık Hizmetleri is prepare quotations from the insurers we act for and set the plans and special conditions side by side so the differences are visible. The policy is issued, and any indemnity paid, by the insurance company. You can reach us through the quotation form for health lines.
The deadlines worth diarising are few, and all of them come from the legislation.
| Period | What it runs for | Source |
|---|---|---|
| 8 days | Notifying the insurer in writing that the insured event has occurred | Health Insurance General Conditions |
| 8 days | Notifying a later change in the statements made in the proposal | Health Insurance General Conditions |
| 15 days | The insurer informing the policyholder about expiry and renewal | Private Health Insurance Regulation |
| 1 month | The window after expiry within which a contract still counts as renewed | Private Health Insurance Regulation |
| 5 business days | The insurer sending transfer data to the Centre | Private Health Insurance Regulation |
| 3 years | Continuous cover required to earn the lifetime renewal guarantee | Private Health Insurance Regulation |
| 2 years | Time bar on all claims arising from the insurance contract | Health Insurance General Conditions |
| 10 years | How long the Centre keeps insurance records and health data | Private Health Insurance Regulation |
Frequently Asked Questions
How is the lifetime renewal guarantee earned?
A contract may not impose assessment conditions harsher than being insured continuously under the same plan for three years, disregarding gaps of up to one month between renewal dates, with total claims over that period staying below 80% of total premiums. An insurer may not refuse the guarantee to an insured who meets the conditions it published.
Can private health insurance be bought after the age of 60?
The Regulation obliges insurers to offer contracts carrying the lifetime renewal guarantee to people who have not yet turned 60. No such duty to offer applies above that age, so whether a contract is written, and on what terms, follows from the insurer's own risk assessment. A guarantee already earned continues under the Regulation.
Can my premium still rise after I earn the guarantee?
The Regulation prohibits three things: narrowing cover, reducing limits or increasing the insured's share because of illnesses arising after the guarantee; applying a medical loading for those illnesses; and applying a loading tied to the claims-to-premium ratio. Those bans prevent an insured being singled out, but they do not freeze the insurer's general tariff. The Regulation separately provides for benefit limits to be updated at renewal and does not treat an increase as a change of plan.
How do I know whether my policy carries the guarantee?
Once earned, every renewed policy or certificate of participation must state plainly that the guarantee exists. Where a contract carries no guarantee and the insurer offers other renewal-linked advantages, it must explain how these differ and state plainly on the policy that no guarantee is included. The list of insureds holding the guarantee is also kept by the Insurance Information and Monitoring Centre.
Who will my health data be shared with?
Health data is special category personal data under article 6 of the Turkish Personal Data Protection Law (KVKK). The Private Health Insurance Regulation requires processing under it to comply with Law No. 6698. The insurer may access information through the Insurance Information and Monitoring Centre for risk assessment and for concluding a claim, and the general conditions require any information or document requested to be proportionate and directly connected to that purpose. Records held by the Centre are kept for ten years after cover ends and are then erased, destroyed or anonymised on the Centre's own initiative.
Sources
- Private Health Insurance Regulation (consolidated text)
- Official Gazette — amendment to the Private Health Insurance Regulation, 20.10.2025
- SEDDK — press release on the new era in private health insurance
- SEDDK — Health Insurance General Conditions
- Personal Data Protection Law No. 6698
- Insurance Law No. 5684
This article is for information only; the scope of cover is set by the policy’s specific and general terms.
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